Shipping policy

This Shipping Policy explains how orders from Made From Joy are processed and delivered. We’re committed to providing a smooth and reliable shipping experience for every customer.

1. Shipping Methods

Available shipping options, delivery estimates, and costs are shown at checkout. You can choose the method that best fits your needs.

2. Shipping Locations

We currently ship within the United States. If you are outside the U.S., please contact us to see if international shipping options are available.

3. Processing Times

Orders are typically processed within 3–5 business days after purchase.
During busy seasons, holidays, or promotions, processing times may be slightly longer.

4. Delivery Estimates

Delivery times vary based on the shipping method selected and your location. Estimated delivery windows are provided during checkout but are not guaranteed due to carrier delays.

5. Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this to follow your package’s journey. If you have trouble tracking your order, please contact us for assistance.

6. Shipping Delays

While we do our best to meet delivery estimates, delays can happen due to circumstances outside our control, including:

  • Weather conditions

  • Carrier disruptions

  • Holidays and peak shopping periods

7. International Orders

If international shipping is available, customers are responsible for any customs fees, taxes, or import duties required by their country.

8. Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

9. Lost or Stolen Packages

If your order is marked as delivered but you did not receive it, please contact us as soon as possible so we can assist in resolving the issue with the carrier.

10. Contact Us

For any shipping questions, please contact:

Made From Joy
3240 Allcorn Rd.
Greenup, KY 41144
📧 tammie@madefromjoy.com

Thank you for supporting Made From Joy. We’re grateful for your trust and are honored to ship something meaningful your way. 🤍